Install

What to photograph before you close up every wall

The wall I paid to open twice

A few years back I ran a home run to a spot behind a fireplace. The framer moved a stud bay after we left. Drywall went up on a Friday. On Monday nobody could find the cable.

We cut three holes looking for it. The homeowner watched us do it. I paid the drywall guy to patch and paint. That cost me a day and a lot of trust.

The whole thing would have been solved by one photo.

Shoot the wall before it disappears

Now nobody on my crew leaves a rough-in without pictures. It is not optional. It takes about ten minutes on a normal house.

Here is what I want in the camera roll.

  • Every wall with a device in it. Stand back far enough to see a door, a window, or a corner in the frame. A close-up of a blue box tells me nothing about where it is.
  • Every wall with cable in it, even with no box. That is where the pull for the future TV lives.
  • A tape measure in the shot. Hook it on the corner, run it to the box, and shoot it. Now the photo is a measurement, not a guess.
  • The stud bay before insulation. I want to see which side of the stud the cable is stapled to.
  • The ceiling before the lid goes on. Speaker cans, sensors, wireless access point drops, all of it.
  • The rack wall. Conduit, stub-ups, power, the ground. Shoot the whole wall, then the stub-ups close.
  • Anything that got moved. If the plan said one spot and the field said another, that photo matters most.

How to shoot it so it is useful later

Hold the phone level and get the whole wall. A tight shot of a box with no reference point is useless six months later.

Shoot wide first, then close. The wide shot says where. The close shot says what.

If a room has a name, say it out loud in a short video instead. Walk the room slowly and talk. "This is the upstairs bunk room, keypad by the door, four cables to the bed wall." That video is worth more than twenty silent stills.

Get the numbers in frame. If you labeled the cable, shoot the label so you can read it. If the label is a scribble, fix the label, then shoot it.

Where the photos live

A camera roll is not a filing system. Photos have to land somewhere the next person will look.

I keep a folder per job. Inside it, a folder per phase: rough-in, trim, closeout. Pictures get dumped the same day, not at the end of the week. On a Thursday you remember which house that was. Two weeks later you do not.

Name the folders like a human would. The address works. Do not use a job number nobody has memorized.

If your crew will not do the uploading, do it yourself in the truck before you drive off. It takes two minutes and it saves whole days.

What it is really worth

The photos pay you back in four places.

Service calls. A tech gets sent back a year later for a dead keypad. He can see the wall before he opens it. He shows up with the right ladder and the right box.

Change orders. The client swears the TV was always going on the other wall. You are not arguing with them. You are showing them a photo with a date on it and asking what they want to do now. That is a much calmer conversation.

Other trades. A tile guy puts a screw through a cable. Nobody knows who or when. Your photo shows the cable intact at rough-in and shows where it ran. That settles it without a fight.

The programming. When I sit down to build the project, the photos tell me what is actually in the house. Not what the plan said in March. What is in the wall in July.

That last one is why I built our software around real project files and real jobs. When you feed a system what actually happened on site, the paperwork on the other end matches the house. TrimOut works off the real job for that reason. It asks me when something does not add up.

Make it a habit, not a policy

Do not write a long procedure for this. Nobody reads it.

Tell the crew one sentence: no wall gets covered until it is on your phone. Then check the folder that night. If a job has no photos, ask about it the next morning, once. It sticks fast.

I have never once regretted taking a picture. I have regretted not taking one plenty of times, usually while holding a drywall saw and apologizing to somebody's wife.

Run your next job through it.

Bring a proposal, or bring a walk-through.

Let's get started